Xbox Live is experiencing difficulties tonight, according to the service's official status page.
"A subset of European users will have issues connecting to Xbox LIVE," it notes. "Users will have issues using the contact features on support.xbox.com."
Hope you're not affected. Have a good night.
UPDATE: It's an issue specific to Virgin broadband customers, according to Xbox Live heavyweight thevowel. He advises that you check the Virgin Media status page for more news, assuming of course you have the ability to do so.
Comiserations to all involved. Consider sticking to Skyrim, Assassin's Creed Revelations or Saints Row the Third for tonight's entertainment, there's bound to be some bits in there you haven't seen it yet.
32 comments so far...
bamozzy on 17 Jan '12 said:
Yeah I noticed!!!!!
I couldn't even sign on to Live for a while and I wanted to download a couple of demos - seems to have downloaded those now though!!
HNation-2552 on 17 Jan '12 said:
I haven't been able to connect all day - even though my ISP (Virgin Media) is also having its own problems!
The weird thing is that its not just Xbox Live that I'm struggling with, also xbox support and the main Xbox site as well that aren't even reachable from my home computer, yet my work computer which I'm on now works just fine
I really hope this gets sorted ASAP as I was looking forward to the Kingdom of Amalur demo...
NlnjaNidoKing on 17 Jan '12 said:
Ahhh mabey thats why things have been messing up.
I downloaded elite in sleep mode (which took ages) then when I turned my console back on the xbox asked me to update, it wont get past 50% not shure if this is to do with the issues, it's getting annoying now.
SidTheSloth on 17 Jan '12 said:
Weirdly, im fine tonight, but had crap loads of issues yesterday? Ah well, hopefully means they're outta the way!!
tendicott on 17 Jan '12 said:
Its 19:00. You should be eating tea or playing xbox. But no you take time out of your evening to update us on difficulties some users may face on live. That's dedication right there. You also have the courtesy to say have a good night. I Like you. It makes me glad that I am subscribed to your magazine. I hope you have a good night as well and thank you for taking time to update us on information like this.
danb95 on 17 Jan '12 said:
I was wondering if you can shed some light on the virgin media thing as I can been having problems with them myself but after ringing them they say there is nothing wrong with my internet and it should not keep cutting off for 4hours at a time only to let me back on for about 5mins before kicking me off again.
Maverick_McCool on 17 Jan '12 said:
I second tendicott's comment's and respect your thought's for your readers , if I hadn't seen this article I would still be plugging and unplugging stuff and generally scratching my head , have a good night yourselves sirs!
My XBLA seems to be back on now , my internet is still playing up a bit (I to am a virgin , er , with virgin) and I can't even contact them as their customer support lines seem to be down.
OXM Jonty on 17 Jan '12 said:
It's Virgin Media-specific, according to Xbox Live:
https://twitter.com/#!/thevowel/status/ ... 0974540801
Bad times
tendicott on 17 Jan '12 said:
Now the editor comes online as well. You guys are great. The best I can offer you in return is a virtual handshake.
OXM Jonty on 17 Jan '12 said:
You are far too kind. Thanks! Particularly if you're fighting Virgin Media to be here.
danb95 on 17 Jan '12 said:
Thanks for the info guys. I only hope virgin media can sort the problem out soon.
NlnjaNidoKing on 17 Jan '12 said:
huh mabey not the same problem i have then as i don't use virgin media
xbox support it is.... bloody annoying now.
VirtualCynic on 17 Jan '12 said:
Yeah I thought VM was being cranky the last few days, though I haven't noticed any problems as such on Live. But thanks to Edwin and Jon for the updates, your thought is appreciated guys!
Clanger67 on 17 Jan '12 said:
Hey shouldn't you be working on the new mag it's out in eight days time,lol.
STE MO on 17 Jan '12 said:
I had this problem yesterday just after lunch. By the evening it was working again. And I'm on Sky it's a miracle I can play on Xbox live with them!
bamozzy on 17 Jan '12 said:
According to xbox this issue has been sorted now. They say if you are still having problems though to let them know.
GHOSTY05 on 17 Jan '12 said:
Played battlefield having a great game then all of a sudden got kicked out and could not reconnect to Ea servers or Xbox live.
All of a sudden i then lost all connections on my phone and laptop.
It was just like the titanic!!
Uncle dozens on 18 Jan '12 said:
Am I the only reader to spot the ironic virgin advert header above this article (at time of writing)?
Makes me glad to be a sky customer for now.
Guilty Sparks on 18 Jan '12 said:
Ah...... the irony...... a virgin media advert in the background of oxm........
CunningSmile on 18 Jan '12 said:
I'm with VM and I've been having problems with this for the last few days. The advice about sticking to Skyrim is great...except I last played it round my girlfriends and all my saved games are on cloud!!! No Skyrim for me
And I agree with the others; Go home guys, we appreciate the dedication but you need a work/life balance.
skellen79 on 19 Jan '12 said:
I have Virgin's 100mb service and it is atrocious. It is either down or way slower than i used to get on the 20mb service.
Last night was a hangover from them trying to fix an issue which cropped up on tuesday night across both the tv and internet services, the website was reporting a fix for wednesday morning but it appears to of not been sorted when they had hoped.
It's doing ok now still not getting what i'm paying for though.
This bump in speed and reduction in cost that they are advertising right now is specifically for customers like me who are about to leave. If you can access the forums on Virgin Media's website you can see i'm not the only one who thinks so too.
Captain_Chao5 on 20 Jan '12 said:
I know a few people with Virgin broadband, and they have lots of issues. Me? I have good old O2 Broadband (up to 16mb - and I get around 14mb). Even managed to blag it for just over £8 a month....and have no issues.
GHOSTY05 on 23 Jan '12 said:
I used to have VM 50MB and had the same issues, it was worse than 30mb.
I have gone back to 30mb and its much more stable, although still drops out every now and then, but much afer bet than 50mb or 100mb
KernowDevil23 on 23 Jan '12 said:
My heart bleeds for all of you guys who get such terrible service from your 30-odd meg broadband services...........Try 1.2mb MAX and then come back to moan.
Clanger67 on 23 Jan '12 said:
But at least you live in a beutiful part of the country to make up for it.My parents always used to take me to cornwall every year on holiday and always wanted to live there.
KernowDevil23 on 23 Jan '12 said:
Okay, I'll grant you that.
The surfing, beaches, countryside and general way of life do marginally outweigh my need for a respectable broadband speed!
Waffles2541 on 24 Jan '12 said:
Mine surprisingly worked in the morning reasonably ok, but my connection was shoddy. By about lunchtime it all comes down for a couple of hours, usually when I am right in the middle of something. Sort it out virgin, or i'm moving to Sky.
Captain_Chao5 on 24 Jan '12 said:
I'd go back to dial-up to live in Cornwall
SidTheSloth on 24 Jan '12 said:
Don't you all listen to Kernow, he's just sympathy hunting, cornwall has internet on a par with london don't you know:
http://www.bbc.co.uk/news/uk-england-cornwall-14642864
CunningSmile on 24 Jan '12 said:
I used to like it as well, but as I got older the banjo players and people trying to evolve thumbs started to scare me
(please don't ban me Kernow)
KernowDevil23 on 24 Jan '12 said:
Until it happens in MY village (read: a very long time), my complaints are valid!
KernowDevil23 on 24 Jan '12 said:
Don't knock it mate. The ladies love my banjo, not to mentioned my six fingers......